Why Us

1. High quality Goods/Budget Friendly Prices – We are dedicated to providing high quality products at prices that are budget friendly and accessible to a broad customer audience. Can you find higher quality? Doubtful, but we think that you will be hard pressed to find them and if you do, we are confident you won’t find them at the prices we offer. Can you find our product lineups cheaper? Maybe. But we are confident that quality will suffer.
   We believe that claims of quality are just that, claims, without transparency. For this reason, on each of our EO listings, you can find test and analysis data for each product. These documents include gas chromatography results for each of our oils. This is the same type of analysis Abby, from the popular television program NCIS, used “The General” for.
   
   
2. Citizenship – We are dedicated to being a positive force in our communities. From the beginning, we have committed to contributing to a variety of organizations and programs that have a positive impact to our local communities. When we first began, these contributions were primarily our personal contributions. This year, we are trying to get to 5% of net profits. Next year we are aiming for 10%, with the intention of continuing to grow the percentages ongoing.
   
   Beyond building our local communities, we are committed to supporting the following organizations and organizations like them:
1. Today
1. Til Valhalla - https://tilvalhallaproject.com/pages/our-mission
2. Other Local, Community focused non-profits with specific focus on veteran support, orphan and foster child support, and human trafficking
2. Tomorrow
1. Youth sports
2. School Academic Clubs
   
   
3. Employee Value – Our employees are the backbone of our business model. Everyone who provides their talents, time, and abilities to our company, provides something in at least one of those areas that we don’t have the ability to do or provide ourselves. With that in mind, we work to make sure that each employee is not only fairly compensated, but that we as their employer, both support them with the same commitment, they support us with, as well as providing them with the employment security to be able to best attend to the responsibilities they have in their personal lives. We believe this promotes an environment of “our best”, which builds a great experience for everyone, including our customers.
   
   
4. Customer Care – A lot is discussed regarding customer service today. Here at The Dogwood Trading Cooperative, we have put customer “service” aside.
   Please don’t lose it just yet.
   An explanation.
   We believe that what began as customer service years ago has transformed into something more akin to customer tethering, for the singular purpose of continuing sales, regardless of the health of the actual relationship and with little to no concern for the actual person, the customer. We think we have a great business with great products, and we think we give our customers good reason to believe the same. That doesn’t mean there won’t be hiccups along the way. We are committed to addressing those hiccups and overcoming them in a positive manner. Additionally, we are committed to each customer continuing with us because they find value in our products that they are happy to trade the product of their time and efforts, their dollars, for. In other words, we want our customers to be taken care of and feel good about our relationship. If that means that another business better meets these goals after giving us a chance, then we encourage the move. It’s your money, you should be happy with what you spend it on and with whom you spend it with. If we have to manipulate you as the customer to gain your business, we don’t think its moral and we don’t think we’ve earned your business. We just won’t go there.

Want to join the mission?